1. Overview
Luton Hospital Foundation respects your privacy and is committed to protecting the personal information you share with us through this website, our forms, events, donation channels, volunteer submissions, career submissions, partnership inquiries, and other Foundation-related interactions.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and how you can contact us regarding your personal data.
2. Information We Collect
We may collect personal information that you voluntarily provide when you interact with Luton Hospital Foundation online or offline.
This may include:
- Your full name, phone number, email address, and physical location.
- Organization name, job title, or partnership details.
- Volunteer interests, skills, availability, and background information.
- Career details such as qualifications, area of expertise, CV, and professional summary.
- Donation details, payment reference, amount, and donor contact information.
- Messages, inquiries, feedback, requests, or information submitted through forms.
- Photos, testimonials, or stories shared with permission for Foundation communication.
- Basic website usage information such as browser type, pages visited, and device details.
3. How We Use Your Information
We use personal information to support Foundation operations, communication, program delivery, accountability, and stakeholder engagement.
Your information may be used to:
- Respond to inquiries, requests, complaints, or feedback.
- Process volunteer, career, partnership, sponsorship, or donation submissions.
- Contact you about Foundation programs, events, updates, or opportunities.
- Acknowledge donations, partnerships, sponsorships, and support.
- Coordinate outreach activities, meetings, programs, and stakeholder engagements.
- Prepare internal reports, impact summaries, and accountability documents.
- Improve our website, communication, services, and user experience.
- Comply with legal, administrative, reporting, or operational requirements.
5. Donations and Payment Information
When you donate to Luton Hospital Foundation, we may collect donation-related information such as your name, phone number, payment reference, donation amount, date of contribution, and any message or purpose you provide.
Payment processing may involve third-party providers, banks, M-PESA, or other payment platforms. We do not control the privacy practices of external payment providers, and you should review their own privacy notices where applicable.
6. Forms, CVs, Volunteer and Partnership Submissions
When you submit forms on our website, such as volunteer applications, CV submissions, partner inquiries, event requests, document requests, or contact messages, we use the information to review and respond to your submission.
For CVs and career submissions, submitting your information does not guarantee employment. It allows us to keep your details for future consideration where suitable opportunities arise.
For volunteer and partnership submissions, we may contact you to discuss next steps, clarify your interest, or match your details with relevant Foundation activities.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, email, or online transmission is completely secure. You should avoid submitting highly sensitive information unless it is necessary and requested through official Foundation channels.
8. Data Retention
We retain personal information for as long as necessary to fulfil the purpose for which it was collected, support Foundation operations, comply with legal obligations, maintain accountability records, or manage future opportunities.
Information that is no longer required may be securely deleted, archived, or anonymized according to Foundation procedures.
9. Your Rights and Choices
Depending on applicable law and the nature of your interaction with us, you may request to access, correct, update, or delete personal information you have provided to Luton Hospital Foundation.
You may also contact us to:
- Update your contact details.
- Withdraw from volunteer or career consideration.
- Ask how your information is being used.
- Request removal from non-essential communication lists.
- Raise a concern about privacy or data handling.
11. Children and Minors
Our website is intended for general Foundation information and stakeholder engagement. Where programs involve children, adolescents, or minors, the Foundation aims to handle information carefully, respectfully, and with appropriate consent where required.
Parents, guardians, schools, or authorized institutions should contact us for clarification before submitting personal information relating to minors.
12. Updates to This Privacy Policy
Luton Hospital Foundation may update this Privacy Policy from time to time to reflect changes in our website, programs, legal requirements, technology, or internal procedures.
Any updated version will be posted on this page with a revised update notice. Continued use of the website means you acknowledge the updated policy.
13. Contact Information
For questions about this Privacy Policy, your personal information, or Foundation data handling practices, please contact us:
China Centre, Ngong Road, Nairobi
